Frequently Asked Questions
ORDERING RELATED QUESTION
How much is tax?
GST/HST will be calculated as per Canadian tax laws within all Canadian provinces. Our Store shall automatically charge and withhold the applicable sales tax for orders. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
How much is shipping?
Please click here for shipping information
What countries do you ship to?
We currently ship internationally
How do I pay for my order
We currently accept Visa, Mastercard. We also accept AMEX for Canadian orders or phone-in US orders.
*PLEASE NOTE* We do NOT accept personal checks/cheques, or money orders. Please make sure you order with a credit card
POLICIES
What is your cancellation policy
At drysoldepot.com, we pride ourselves in our dedication to customer service. Therefore, unlike other online stores, we do not charge any cancellation fees for cancellations right after an order is placed. However, please note that you can not cancel any order AFTER we have shipped it from our store.
What is your return and exchange policy?
No Refunds nor Exchanges. We will not provide any refunds or exchanges after your order has been shipped. Email us if you have any questions: contact@drysoldepot.com
Alternatively you can call us at
Local: 604-721-8667
Toll Free Tel: 1-844-721-8667
GENERAL QUESTIONS
Why is the price different from the last time I ordered?
Due to market fluctuations, prices of items may change from time to time.